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Service Management Academy

You'd like to get new service desk colleagues up and running asap? Refresh your own basic TOPdesk skills? Enrol at the Service Management Academy and get to know TOPdesk Call Management: 100% online and entirely at your own pace. Solving calls in TOPdesk? Communicating with colleagues and callers? Sharing and reusing knowledge? With the TOPdesk Basic Training for Operators, you'll be up to speed in just a few hours.

TOPdesk – Your guides to Service Excellence


More information? Try the first case now or contact your account manager.

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